Last updated: January 2025
We collect information you provide directly to us, such as when you create an account, subscribe to our services, participate in interactive features, or contact us for support. This includes your name, email address, payment information, and wellness preferences.
We use the information we collect to provide, maintain, and improve our mindful gaming services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform and conducting our business.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie management tool.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications and request data portability. Contact us to exercise these rights or if you have questions about your data.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and purpose of processing.
Our platform may integrate with third-party services for payment processing, analytics, and enhanced functionality. These services have their own privacy policies, and we encourage you to review them.
We treat your wellness and mood data with special care, using it solely to improve your gaming experience and provide personalized recommendations. This sensitive information is encrypted and access is strictly limited.
We may send you promotional emails about new games, features, and wellness content. You can unsubscribe at any time using the link in our emails or by updating your account preferences.
We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
If you have questions about this privacy policy or our data practices, please contact our privacy team at privacy@soothearcade.com. We will respond to your inquiry within 30 days.